Customer Support

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  • FAQ Generator

    1. Updates
    2. June 2026

    Our FAQ Generator is designed to get your Eventective profile noticed by the right planners and save you time. Planners get the answers they're looking for upfront, which means fewer back-and-forth...

    • Customer Support
    • Updated
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  • Enhanced Terms Template Editor

    1. Updates
    2. February 2026

    We’ve enhanced our terms template editor so you can now: Edit fonts, sizes, colors, and styles (bold, italic, underline, etc.) Add photos, links, and tables directly to templates Paste content from...

    • Customer Support
    • Updated
    • 1 follower
    • 1 comment
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  • Upload and Share Event Documents

    1. Updates
    2. November 2025

    You can now upload and share important files from the new Docs / Uploads tab in your Eventective Inbox.Add everything your clients need in one place, like pricing sheets, menus, floor plans, banque...

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  • Step 1: Update Your Profile

    1. Venue Support
    2. Getting Started

    Update your Eventective profile to accurately represent your business and get noticed throughout your local area. Here are the top things to include:  Photos Pricing Basic Info Availability Calenda...

    • Customer Support
    • Updated
    • 1 follower
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  • Booking Tools

    1. Updates
    2. August 2025

    When you select a Prospect from your Eventective Inbox, you will now see three tabs under the event name: Messages, Booking Tools, and Tasks:To access the Event Details, Agreement Builder, and Paym...

    • Customer Support
    • Updated
    • 1 follower
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  • Step 1: Update Your Profile

    1. Vendor Support
    2. Getting Started

    Update your Eventective profile to accurately represent your business and get noticed throughout your local area. Start by logging into your Eventective account and selecting 'Update Profile.'Photo...

    • Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Duplicate an Event

    1. Updates
    2. June 2025

    To make your event booking process easier, you can now duplicate an existing event. As long as the event is marked as Qualified, Tentative, Booked, or Complete, you can duplicate the event. Here's ...

    • Customer Support
    • Updated
    • 1 follower
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  • Generate Receipts for Your Eventective Subscription

    1. Updates
    2. May 2025

    If you have an Eventective Subscription, you can now generate a receipt of your bill. You can download the receipt as a PDF, or have it emailed.  Here's how to generate a receipt for your records: ...

    • Customer Support
    • Updated
    • 1 follower
    • 0 comments
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  • How to Plan Your Event With Eventective

    1. Videos
    2. Planner Videos

    Click here (or the thumbnail below) to see how easy it is to plan an event with Eventective right from your phone.

    • Customer Support
    • Updated
    • 1 follower
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  • Inbox Tour

    1. Videos
    2. Inbox and Prospect Videos

    • Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes