Customer Support
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Activity overview
Latest activity by Customer Support-
Customer Support created an article,
How do people planning events find my profile?
Every day, people planning events search online with phrases like "caterers in Portland," "photographers in San Diego," or "DJs in Chicago." These organic search terms tell us these people need eve...
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Customer Support created an article,
Sortable Report Column Headers
You can now sort your Reports by the column headers, which is especially helpful if you'd like to identify opportunities, spot patterns, or evaluate your Eventective account at a glance. *Note: Thi...
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Customer Support created an article,
Duplicate an Event
To make your event booking process easier, you can now duplicate an existing event. As long as the event is marked as Qualified, Tentative, Booked, or Complete, you can duplicate the event. Here's ...
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Customer Support created an article,
Generate Receipts for Your Eventective Subscription
If you have an Eventective Subscription, you can now generate a receipt of your bill. You can download the receipt as a PDF, or have it emailed. Here's how to generate a receipt for your records: ...
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Customer Support created an article,
How to Plan Your Event With Eventective
Click here (or the thumbnail below) to see how easy it is to plan an event with Eventective right from your phone.
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Customer Support created an article,
How do I set up my calendar auto-response message?
Our Templates integrate with the Availability Calendar to make the booking process even easier. Here’s how: Login to your Eventective account. Select ‘Settings,’ then ‘Response Templates.’ Selec...
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Customer Support created an article,
Is there a fee for using Eventective to process my event payments?
Yes, the standard processing fees for both Stripe and Square are 2.9% + 30¢ per transaction. Eventective’s processing fee is 0.3% per transaction.
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Customer Support created an article,
Is there a fee for using Eventective to process my event payments?
Yes, the standard processing fees for both Stripe and Square are 2.9% + 30¢ per transaction. Eventective’s processing fee is 0.3% per transaction.
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Customer Support created an article,
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Customer Support created an article,
Payment Schedule Update
When you're setting up a Payment Schedule, the Payment Due Date Quick Pick has changed from 15 to 14 days before the event. Learn more about setting up a Payment Schedule.