Customer Support
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Recent activity by Customer Support-
Where can I edit or change the event details in my agreement?
To launch the Agreement Builder, go to your Inbox, then click on the 'Booking Tools' tab if your event is in the Prospect stage, or click on the 'Details' tab if your event is in the Qualified stag...
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What's the difference between Referrals and Leads?
Referrals are direct event requests from people interested in your business. You can treat these requests as "hot inquiries." Message them from your Eventective Inbox as soon as possible. If you ...
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How do I add or edit an event or appointment on my calendar?
Events from your Inbox that are in stages Qualified, Tentative, Booked or Complete automatically appear on your calendar. New Events can be added to your Calendar by selecting the day and clicking ...
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How do I add pricing to my profile and what information can I include?
Prospects want to see pricing information – per person, per event or per hour – whatever you choose to share, even if it’s just a range. Listings with pricing get twice the traffic and direct event...
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How can I see data on how my Eventective profile is performing?
Easily report on your Eventective profile with the Profile Performance Report. See your visitor activity including requests, views, clicks, and more. To view this report: Log in to your Eventectiv...
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How do I access my Leads?
An active Eventective Subscription is needed to access Leads – learn more here. The Lead Market displays competitive Leads – Leads sent to multiple event professionals – with the most recent Leads ...
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What does a Subscription include for vendors?
A vendor Subscription gives you complete access to tools that help you manage your event business in one place. A Subscription gives you many benefits, including: Boosted visibility in your area A...
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How do I edit and customize my event website?
To edit your event website: Log in to your Eventective account. Select 'Edit Event Website.' Choose from the following customization options: Theme: Select the theme that fits your event best. ...
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Be courteous
The event businesses listed on Eventective, many of which are small businesses, invest significant time and effort in responding to event requests like yours. It can be challenging for them to spen...
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How do I make changes to the event information I have submitted?
You can edit the details of an event in the 'Edit Event' tab: Sign in to your Eventective account. Choose the 'Edit Event' option. Here you may change the name of your event, number of attendees, ...