Customer Support
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Recent activity by Customer Support-
How do I add or edit an event or appointment on my calendar?
Events from your Inbox that are in stages Qualified, Tentative, Booked or Complete automatically appear on your calendar. New Events can be added to your Calendar by selecting the day and clicking ...
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How can I see data on how my Eventective profile is performing?
Easily report on your Eventective profile with the Profile Performance Report. See your visitor activity including requests, views, clicks, and more. To view this report: Log in to your Eventectiv...
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What are the most important components to include in my profile?
We recommend including the following components to drive more traffic to your profile and help prospects decide if your business is a good fit for their event: Pricing Photos Availability Check o...
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Where can I see my event requests?
To display your Inbox containing all active communications: Log in to your Eventective account and select 'Inbox.' You can also search your Inbox by event date, name, stage, or email. Messages a...
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How do I access my Leads?
The Lead Market displays competitive Leads – Leads sent to multiple event professionals – the most recent Leads at the top. Quickly scan the list for event details such as attendee count, event dat...
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What does a Subscription include for venues?
A venue Subscription gives your business unlimited access to our marketing, prospecting, negotiating, and booking tools. A Subscription gives you many benefits, including: Unlimited direct event in...
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Step 3: Set Up Response Templates
Response templates allow you to respond to prospects quickly and easily. There are two response template options in Eventective: Standard and Auto Response. Standard templates can be used in any m...
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Notification Icon Added to Messages Tab
Never miss messages again! If you have unread messages in your Inbox, a notification icon will appear in your Messages tab.
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Step 3: Set Up Response Templates
Templates allow you to respond to prospects quickly and easily. There are two template options in Eventective: Standard and Auto Response. Standard templates can be used in any message from your Ev...
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How do I purchase a Lead?
Our Lead Market is only available to Subscribers. If a Lead is of interest and you have an Enhanced Subscription, you have the option to purchase the Lead. Platinum and Premium Subscribers have Lea...