Step 3: Set Up Response Templates

Templates allow you to respond to prospects quickly and easily. 

There are two template options in Eventective: Standard and Auto Response. Standard templates can be used in any message from your Eventective Inbox. The Auto Response template sends automatically whenever an inquiry requests a date you've marked as 'Not Available' on your calendar.

To set up custom message templates: 

Log in to your Eventective account and select 'Settings,' then 'Response Templates.'

Select 'Create a New Template' or click into an existing one to customize it. You can also click the trash icon to remove any templates you no longer use. 

Enter the text for the template. Use Template Variables to personalize the message and attach any supplemental materials (menus, pricing details, etc.) When you've finished composing your message, click the 'Save' button.

Saved Templates are immediately available in your Inbox when responding to potential customers - just choose the appropriate Template from the paper icon in your message.

Interested in learning more? Watch the video below or explore our Inbox FAQs.