Customer Support
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Recent activity by Customer Support-
How can I set up term templates to avoid having to re-enter them in every agreement?
To set up Term Templates: Log in to your Eventective account and click on ‘Settings.’ Select ‘Response Templates.’ Click on the ‘Agreement Terms’ tab. Create a new template and fill in your conte...
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Reporting Tools
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How can I set up term templates to avoid having to re-enter them in every agreement?
To set up Term Templates: Login to your Eventective account and click on ‘Settings.’ Select ‘Response Templates.’ Click on the ‘Agreement Terms’ tab. Create a new template and fill in your conten...
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What is pre-paid Lead Credit?
Lead Credit is only available with an Enhanced Subscription (Premium and Platinum Subscriptions include unlimited Leads). Setting up your pre-paid credit account helps you save time and money. Not ...
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Can guests RSVP on my event website?
Yes! Guests can RSVP by clicking the RSVP link on your website, then entering their name and email address. They can also indicate meal preferences, if applicable. Whenever a guest RSVPs, you will ...
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How do I cancel my event request?
You can cancel an event in your 'Edit Event' tab: Sign in to your Eventective account. Choose the 'Edit Event' option. Select 'Cancel Event' at the bottom of the window. Confirm that you wish to c...
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How can I view or respond to recommendations on my profile?
We will notify you via email when someone has left you a recommendation. To view or respond to recommendations on your profile: Log in to your Eventective account, select ‘Update Profile,’ then cli...
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Can I add notes to the Inbox?
The Notes feature allows you to add free-form notes right in your Inbox. Provide additional details from a phone call or email activity, or record meeting highlights. Any information you want to ca...
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What is pre-paid Lead Credit?
Lead Credit is only available with an Enhanced Subscription (Premium and Platinum Subscriptions include unlimited FREE Leads). Setting up your pre-paid Lead Credit account helps you save time and m...
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Can I add my business logo to my agreements?
Yes! To add your business logo to your agreements: Log in to your Eventective account and click on ‘Settings.’ Select ‘Business Logo.’ Click the ‘Browse’ button and upload the logo file. Your logo ...