Customer Support
- Total activity 414
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 204
Articles
Recent activity by Customer Support-
How can I see a record of payments?
All details and history for each payment will be available in your Inbox in the ‘Payments’ tab of any event request and in your Stripe or Square accounts. Both payment processors will issue electro...
-
How can I set up the event costs in my agreement?
When you click on the 'Booking Tools' or 'Details' tab in your Inbox after selecting an event request, you will launch the Agreement Builder. In the Schedule section, under Manage Items, you can de...
-
Can I use an inquiry form on my website?
Yes! Prospects can also be captured directly from your website (or anywhere you'd like to collect event inquiry data, such as social media) with an embedded or linked event inquiry form powered by ...
-
How do I change the vendor type on my profile?
Log in to your Eventective account, select 'Update Profile,' then 'Basic Info.' Select an option from the 'Vendor Type' dropdown. Once you click 'Submit,' your profile is immediately updated with...
-
How do I create or edit a custom template for replying to event requests?
To set up custom message templates: Log in to your Eventective account. Select 'Settings' and then 'Response Templates.' Select 'Create a New Template' or click into an existing one to customize ...
-
How do I opt in or opt out of receiving competitive Leads in my area?
Our Lead Market is only available to Subscribers. When you create a profile on Eventective, you will receive Lead Digest emails, a twice weekly notification of Leads in your area. You may opt in o...
-
How do I edit my event website URL?
To edit your website URL: Sign in to your Eventective account. Click 'Edit Event Website.' Click 'Settings.' Edit your Website Address and click 'Save.'
-
How do I make a payment to an event business?
If an event business sends you a payment request, you will be notified via email and/or text message. You can simply click the link you receive to make a secure payment, or make it via your Eventec...
-
How do I add or edit the descriptive text on my profile?
To edit the descriptive text on your profile: Log in to your Eventective account, select ‘Update Profile,’ then select ‘Basic Info.’ Edit your business description here, and include any additional...
-
How do I create or edit a custom template for replying to event requests?
To set up custom message templates: Log in to your Eventective account, select 'Settings' and then 'Response Templates.' Select 'Create a New Template' or select an existing one to customize it. ...