Customer Support
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Recent activity by Customer Support-
Where can I see my event requests?
To display your Inbox containing all active communications:Log in to your Eventective account and select 'Inbox.'You can also search your Inbox by event date, name, stage, or email. Messages are di...
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Where can I edit or change the event details in my agreement?
To launch the Agreement Builder, go to your Inbox, then click on the 'Booking Tools' tab if your event is in the Prospect stage, or click on the 'Details' tab if your event is in the Qualified stag...
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What's the difference between Referrals and Leads?
Referrals are direct event requests from people interested in your business. You can treat these requests as "hot inquiries." Respond ASAP through your Eventective Inbox. If you don't hear back rig...
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Sortable Report Column Headers
You can now sort your Reports by the column headers, which is especially helpful if you'd like to identify opportunities, spot patterns, or evaluate your Eventective account at a glance. *Note: Thi...
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Linkable Eventective Inquiry Form
Now, you can link to an inquiry form hosted by Eventective. This allows you to use a linked form to collect inquiry information from your website, social media, or elsewhere. Anytime the form is fi...
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Agreement Updates
Function Dates and Event Dates: The system will automatically update a function date to correspond with the event date - which can be edited in the 'Overview' tab of the Agreement builder. If you...
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How do I request payments from clients?
To set up payment reminders or request payments manually, navigate to your Inbox, select an event request, and click on your ‘Payments’ tab. Payment details are created in the Agreement Builder and...
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Manage Payments
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Pricing Makes You Popular
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How do I request payments from clients?
To set up payment reminders or request payments manually, navigate to your Inbox, select an event request, and click on your ‘Payments’ tab. Payment details are created in the Agreement Builder and...