Customer Support
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Recent activity by Customer Support-
What is the Availability Calendar and how do I access it?
Your Eventective account includes an Availability Calendar to help you organize your bookings from one convenient location. There is no software to download - just sign in to your Eventective accou...
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What reporting tools are available?
It is important to know how your Eventective profile is working for you. Our Reporting tools allow you to measure the following: Stage Summary: Report on your sales funnel and important event d...
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What is the Inbox and how can I use it?
Your Inbox provides easy and efficient ways to connect with your prospects: View the prospect’s event details. Send a quick message right from Eventective, email, or call/text. Add notes. Set task...
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How does the Lead Market work for venues?
Leads are requests from people who are planning events in your area and want to hear from businesses like yours. Find them in our competitive Lead Market. Eventective sends competitive Leads to th...
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Why should I upgrade my courtesy venue profile?
Courtesy profiles are limited when it comes to: Direct event inquiries (Referrals) Leads Traffic, which results in reduced exposure to Eventective visitors Contracts and payments tools Account mana...
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Response Generator
Our Response Generator is a subscriber-only feature that lets you draft personalized, professional responses to inquiries in seconds. It's your voice, just faster.Here's how it works: The system wi...
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New Profile Design
We've refreshed your Eventective profile design! You'll notice more prominent photos, business information, and event pricing. The profile page is easier to navigate and browse on mobile, too.To vi...
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Step 2: Understand Referrals and Leads
Referrals vs. Leads:There are two types of inquiries generated from Eventective: Referrals and Leads.Referrals are direct event requests from people interested in your venue. You can treat these re...
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Inbox Default Views
We've updated your Eventective Inbox to make it easier to manage your bookings, whether you're communicating with prospects or building contracts for clients. When you open a Prospect, you'll see y...
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Step 2: Understand Referrals vs. Leads
There are two types of inquiries generated from Eventective: Referrals and Leads.Referrals are direct event requests from people interested in your business. You can treat these requests as "hot in...