Customer Support
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Recent activity by Customer Support-
How do I send an agreement?
To send an agreement, select the event request and navigate to the ‘Agreements’ tab in your Inbox and click ‘Send Agreement’ to email it to your prospect – with or without requiring a signature. ...
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How can I close my pre-paid Lead Credit account?
To close your pre-paid account and request a refund of the balance, please contact our team.
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How can I add plus ones or families to my guest list?
Plus ones or families can be added to your guest list manually. Here's how: Log in to your Eventective account. Click on 'Edit Event Website.' Click 'Guests.' Click the '+Add Guest(s)' button on t...
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How do I require an e-signature for my agreement?
To require an e-signature, click on the event request, then the ‘Agreements’ tab in your Inbox. Select ‘Send Agreement.’ You will be prompted to require an e-signature – be sure to select this opti...
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How do I require an e-signature for my agreement?
To require an e-signature, click on the event request, then the ‘Agreements’ tab in your Inbox. Select ‘Send Agreement.’ You will be prompted to require an e-signature – be sure to select this opti...
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How do I allow guests to choose their meal preferences when they RSVP?
Log in to your Eventective account. Click on 'Edit Event Website.' Click 'Guests.' Select the pencil icon next to your event type (Wedding, Party, or Meeting). In the 'Meal Options' section, type...
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How can I edit an agreement once it's been sent?
To make any changes to an agreement once it’s been sent, click on your Inbox, select your event request, and click on the 'Details' tab. Make your changes, then click on the ‘Agreements’ tab. A new...
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How can I edit an agreement once it's been sent?
To make any changes to an agreement once it’s been sent, click on your Inbox, select your event request, and click on the 'Details' tab. Make your changes, then click on the ‘Agreements’ tab. A new...
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Can I link a registry to my event website?
Yes, you can link your registry to your event website. Here's how: Log in to your Eventective account. Click on 'Edit Event Website.' Click 'Registry.' Toggle the 'On' switch for any registries ...
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Can I view a sample event website?
Sure thing! We've created sample websites for each event type below: Wedding website Party website Meeting website