Customer Support
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Recent activity by Customer Support-
What is the Events section and how can I utilize it?
Upcoming events can be viewed in your Events section. Additionally, you can view the revenue your business is expected to generate from these events, along with overdue payments. Events can be fil...
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What are Event Spaces and how do I add/edit them?
The Event Spaces section of your profile allows you to provide more details of your venue’s rental options. To add or edit Event Spaces: Log in to your Eventective account, select ‘Update Profile,’...
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How can I preview my profile?
To preview your profile: Log in to your Eventective account. Select ‘Update Profile.’ Select ‘View Profile on Eventective.'
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Can I add notes to the Inbox?
The Notes feature allows you to add free-form notes right in your Inbox. Provide additional details from a phone call or email activity, or record meeting highlights. Any information you want to ca...
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How do I change the email address where Leads are sent?
Our Lead Market is only available to Subscribers. Additionally, Leads can be sent to only one email address. To change the email address where Leads are sent: Log in to your Eventective account. S...
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How do I share my event website?
To share your website: Log in to your Eventective account. Select 'Edit Event Website.' Select 'Settings.' Share your website by clicking the link icon to share a direct link, the mail icon to ope...
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Will the Inbox track my email messages?
Messages sent directly from Eventective will be tracked and recorded in your Inbox. Email messages sent using your personal or company email address can be tracked in the Inbox by clicking on the p...
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How do I opt in or opt out of receiving competitive Leads in my area?
When you create a profile on Eventective, you will receive Lead Digest emails, a twice weekly notification of Leads in your area. You may opt in or opt out of the Lead Program at any time: Log in t...
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Will the Inbox track my email messages?
Messages sent directly from Eventective will be tracked and recorded in your Inbox. Email messages sent using your personal or company email address can be tracked in the Inbox by clicking on the p...
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How do people planning events find my profile?
Every day, people planning events search online with phrases like "caterers in Portland" or "DJs in Chicago." These organic search terms tell us these people need event services, but don’t know whe...