Customer Support
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Recent activity by Customer Support-
How do I respond to an event request through Eventective?
Log in to your Eventective account. Click 'Inbox.' Select a request from your Inbox and compose your reply in the response text box. Add any attachments you think will be of interest to the client...
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How do I delete Leads?
As a reminder, our Lead Market is only available to Subscribers. Eventective automatically removes any non-purchased Leads after 10 days. You may also choose to remove Leads that are not a good fit...
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What payment options are available for Subscriptions?
Eventective accepts payment by credit card or check. When paying with a credit card, you may choose from three different payment options - monthly, quarterly or annually. If you wish to pay by chec...
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How do I add more pages to my event website?
To add more website pages: Sign in to your Eventective account. Click 'Edit Event Website.' Click 'Pages.' Select the page you would like to add to. Click 'Add Section.' Fill in your section title...
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How do I sign a contract?
If an event business sends you a contract via Eventective, you will be notified via email and/or text message. You can click the link you receive to sign the contract, or sign it from your Eventect...
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Respond to every event business who contacts you
Log in to your Eventective account. You will see a list of businesses who have responded to your event request in your Inbox. Please take the time to review their replies and decide if their servic...
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How do I set up my calendar auto-response message?
Our Templates integrate with the Availability Calendar to make the booking process even easier. Here’s how: Log in to your Eventective account. Select ‘Settings,’ then ‘Response Templates.’ Sele...
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How do I upload or edit photos/videos on my profile?
To add photos to your profile: Log in to your Eventective account, click on ‘Update Profile,' then select ‘Photos & Videos.’ Add as many photos as you’d like by dragging them into the box or brows...
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How do I respond to an event request through Eventective?
Log in to your Eventective account. Click 'Inbox.' Select a request from your Inbox and compose your reply in the response text box. Add any attachments you think will be of interest to your prospe...
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How do I delete Leads?
Eventective automatically removes any non-purchased Leads after 10 days. You may also choose to remove Leads that are not a good fit for your business. Log in to your Eventective account, then clic...