Customer Support
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Recent activity by Customer Support-
How do I add pricing to my profile and what information can I include?
Pricing helps prospects decide if your business is a good fit for their event. You set the price - per person, per hour or per event - and include any additional details: rental fees, food, beverag...
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Where do I view my Referrals?
To access any of your free Referrals, log in to your Eventective account and select 'Inbox.' Select any prospect to pull up more details. You can also search your Inbox by event date, name, stage, ...
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How do I purchase a Lead?
As a reminder, our Lead Market is only available to Subscribers. If a Lead is of interest and you have an Enhanced Subscription, you have the option to purchase the Lead. Platinum and Premium Subsc...
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What are the Subscription options for venues?
Choose from three venue Subscriptions – outlined here. Eventective offers monthly, quarterly, or annual payment options. Pricing is based on location and business type. All plans include unlimited ...
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Step 4: Customize Lead Filters
Use Lead Filters to qualify your Leads and find ones that fit your business best. Filter by location, budget, event types, event date, and more. You can also filter out Leads for dates you mark as ...
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Step 4: Customize Lead Filters
Use Lead Filters to qualify your Leads and find ones that fit your business best. Filter by location, budget, event types, event date, and more. You can also filter out Leads for dates you mark as ...
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Can I add prospects from external sources to Eventective?
Yes, though you will need an Eventective Subscription to do so. Add prospects to Eventective from external sources by navigating to your Inbox and selecting the + icon. Fill in all your prospect’s ...
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What are functions?
Functions are separate parts of an event, and are outlined in the Schedule section of the Agreement Builder. Enter specific details such as event times, as well as setup and breakdown times.Example...
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How do I set up my calendar auto-response message?
Our Templates integrate with the Availability Calendar to make the booking process even easier. Here’s how: Log in to your Eventective account. Select 'Settings' then ‘Response Templates.’ Selec...
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Calendar Updates
The 'NOT AVAILABLE' color marker in your Eventective Calendar has been updated to be more visually distinct. Additionally, if a prospect decides to cancel their event, it will no longer display on...