Customer Support
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Recent activity by Customer Support-
What payment options are available for Subscriptions?
Eventective accepts payment by credit card or check. When paying with a credit card, you may choose from three different payment options - monthly, quarterly or annually. If you wish to pay by chec...
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How does Eventective compare to other platforms?
Here’s what makes Eventective stand out: All-in-one software, built for event businesses. Manage leads, contracts, and event payments from start to finish—no complicated setup or integrations requ...
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How does Eventective compare to other platforms?
Here’s what makes Eventective stand out: All-in-one software, built for event businesses. Manage leads, contracts, and event payments from start to finish—no complicated setup or integrations requ...
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Step 5: Set Up Your Booking Tools
Before you start sending contracts and processing event payments, there are a few important things we recommend setting up to make the process easier, quicker, and more efficient. Business Logo:Sta...
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Step 5: Configure Your Booking Tools
Before you start sending contracts, there are a few important things we recommend setting up to make the process easier, quicker, and more efficient. Business Logo:Start by uploading your business ...
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How do I set up payment reminders to clients?
Automatic payment reminders can only be set up if you are connected to Stripe or Square. You can schedule email reminders up to two weeks before the payment is due.If you are not connected to Strip...
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How can I set up the event costs in my agreement?
When you click on the 'Booking Tools' or 'Details' tab in your Inbox after selecting an event request, you will launch the Agreement Builder. In the Schedule section, under Manage Items, you can de...
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Template Update
Our Template tool now supports PNG files. This is perfect for sharing photos or other files with your event inquiries. Edit your Templates in Settings > Response Templates. Learn more about editing...
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Payments Report
We've added a new Payments Report! This report displays upcoming and completed payments occurring within any specified timeframe. Access your Eventective reports here. Learn more about our other re...
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What are Stages?
Stages help you organize prospects based on their place in the sales funnel. Stages are categorized by the following: Prospect: An event inquiry you have reached out to or plan to reach out to. Qu...