Customer Support

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Activity overview

Latest activity by Customer Support
  • Customer Support created an article,

    Can I request payments if I'm not connected to Stripe or Square?

    Yes! If your Eventective account isn't connected to our payment partners, you can still send an offline (manual) payment request to your client in the 'Payments' tab. This action emails your clien...

  • Customer Support created an article,

    Can I request payments if I'm not connected to Stripe or Square?

    Yes! If your Eventective account isn't connected to our payment partners, you can still send an offline (manual) payment request to your client in the 'Payments' tab. This action emails your clien...

  • Customer Support created an article,

    Calendar Update

    When you add an Appointment to your Eventective calendar, you can now easily mark the day as 'Not Available.' This will show prospects that you're not available for events. To use this feature:  ...

  • Customer Support created an article,

    Agreement Updates

    Function Dates and Event Dates:  The system will automatically update a function date to correspond with the event date - which can be edited in the 'Overview' tab of the Agreement builder. If you...

  • Customer Support created an article,

    New Template Variables

    We've added new Template Variables in the message Template builder. You can now add the following variables to your messages:  Event Fields – Event Budget Your Fields – Business Profile = Eventect...

  • Customer Support created an article,

    Payments Report

    We've added a new Payments Report! This report displays upcoming and completed payments occurring within any specified timeframe. Access your Eventective reports here. Learn more about our other re...

  • Customer Support created an article,

    Offline Payments

    Request Offline Payments:  If your Eventective account isn't connected to our payment partners, you can still send an offline (manual) payment request to your client in the 'Payments' tab. This ac...

  • Customer Support created an article,

    Inbox Multi-Select Feature

    We've added an icon to the top of your Eventective Inbox that allows you to multi-select events, move them to different stages, flag them, or delete them in bulk.  To access this feature: Login t...

  • Customer Support created an article,

    Agreements and Payments

  • Customer Support created an article,

    The importance of responding quickly

    Event business is more competitive than ever. If you want your venue to stand out and win more business, responding to prospects quickly is your key to success. We recommend contacting prospects as...