Customer Support
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Recent activity by Customer Support-
What pricing information can I include on my profile?
Define the package name and description. Include package details and services. Be specific, use descriptive text to highlight the package details, and outline exactly what is included in the packag...
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How can I preview my profile?
To preview your profile: Login to your Eventective account. Select ‘Update Profile.’ Select ‘View Profile on Eventective.'
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How do people planning events find my profile?
Every day, people planning events search online with phrases like "caterers in Portland," "photographers in San Diego," or "DJs in Chicago." These organic search terms tell us these people need eve...
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Sortable Report Column Headers
You can now sort your Reports by the column headers, which is especially helpful if you'd like to identify opportunities, spot patterns, or evaluate your Eventective account at a glance. *Note: Thi...
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Duplicate an Event
To make your event booking process easier, you can now duplicate an existing event. As long as the event is marked as Qualified, Tentative, Booked, or Complete, you can duplicate the event. Here's ...
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Generate Receipts for Your Eventective Subscription
If you have an Eventective Subscription, you can now generate a receipt of your bill. You can download the receipt as a PDF, or have it emailed. Here's how to generate a receipt for your records: ...
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How do I use Eventective for my event?
Eventective provides everything you need to plan the perfect event. We're your one-stop resource for researching, planning, and booking all types of events. Watch this video to see how easy it is! ...
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How to Plan Your Event With Eventective
Click here (or the thumbnail below) to see how easy it is to plan an event with Eventective right from your phone.
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How do I request payments from clients?
To set up payment reminders or request payments manually, navigate to your Inbox, select an event request, and click on your ‘Payments’ tab. To schedule payment reminders: You can schedule email r...
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Can I request payments if I'm not connected to Stripe or Square?
Yes! If your Eventective account isn't connected to our payment partners, you can still send an offline (manual) payment request to your client in the 'Payments' tab. This action emails your client...